The 4 Agreements In Practice Management

These 4 habits can elevate your practice.  Taken from the famous book The 4 Agreements by Don Miguel Ruiz, these 4 simple guides can create powerful change in your personal life or your practice. If the toltic wisdom is too hippy or woo woo for you, simply turn to Cognitive Behavioural Therapy which espouses similar concepts in rational thinking.


Ask Yourself…

What would it look like if you baked these 4 agreements into your office culture?

How would your team work together if they were exposed to these concepts on a regular basis and reminded that these are standards expected in your practice?

What effect would these practices have on conflict and tension in the workplace?

How would you change as a leader if you made a habit of these 4 practices?


Don’t Fool Yourself

Knowing about these concepts, understanding them and agreeing with them is different from applying them. To benefit from the knowledge you have to apply it and adopt it as a habit.  Building habits takes time and applied effort. When you set out to change your life long behaviour, you will revert to your old ways many times as you build the new neural pathways and automatic responses that will form your new habits.

This is true for you, for each of your staff members and every person on the planet. That’s why creating positive change across your team can be a challenge.  An achievable challenge.

Just don’t fool yourself that reading a book is enough to create change. So how can you create change?


Challenge Yourself

Challenge yourself to create change. It starts with simply deciding to do so, and then taking one small action towards your goal.

You can buy the book today and read a chapter tomorrow – great first steps towards new habits.

You can introduce the concepts or this video to your team at the next team meeting –  another great step.  Share the info. Ask your staff what they think about these concepts. Ask them to share a time where they could have reacted to a situation using one of the agreements that would have given them a more positive outcome.  Let them know that you will be working on developing these habits and would like to see all of them commit to avoid gossip, to be impeccable with their word, to avoid making assumptions and to ask questions for clarity instead.  These minor shifts in behaviour can have a profound effect on team relationships and productivity.

Post an infographic like this one that illustrates the 4 agreements in your staff lunch room as a step towards reenforcing these behaviours.

4 agreements

Add these behaviours to your HR/performance reviews as another step towards baking these behaviours into your office culture.

Praise your team as they make progress in adopting these behaviours. Coach each other along. Don’t settle.  Decide to relieve uncoachable employees from duty and keep making progress with all the staff that do want to grow with you and your practice.

Insert your action for positive change here. This is your business. It’s up to you to create what you want from it.

The key is to decide and begin.

Right now.

Because the present moment is the only moment you have the power to make any kind of change or improvement.


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For help coaching your team to go from ok, or good enough to great, call on The Practice Geek.